Q: When using DreamWeaver MX to publish files to a Titan FTP Server, MX fails. A: This appears to be an issue with DreamWeaver MX's FTP engine. As a workaround, update the FTP settings for MX and set the Home Directory to be '../'.

Problem: Unable to access Windows 2008 DFS for Titan users home directory (UNC accounts enabled using Domain Admin account and Titan service running under Domain admin account) Error you may see in the Titan debug log: 2011-09-02 16:04:14 [2/1680/c...

Question: Error 1304 suberror 40 when configuring the E-mail Server. Answer: Make sure that you are using SMTP gateway of the mail server and that the Titan server can route to the server and ping via IP and/or DNS name.

Please read this article. This is helpful for Exchange 2007 users and problems relaying mail through 3rd party applications: http://msexchangeteam.com/archive/2006/12/28/432013.aspx

This article pertains to V.7 and earlier versions of Titan FTP Server. Question: Error 1603 - LoadHostKey() failed: Unable to open host key file Answer: Check the permissions on the folder and make sure that the Titan service has access. Try a dif...

If you receive the following error when you are trying to import SSH-KEYGEN host key pairs into Titan Server : "Unable to import host key due to invalid format or bad password. Make sure the SSH key is OpenSSH format (Error 1610)", there are two opt...

Generate Key(s) in Putty Keygen: Type in password for key and change conversion option to Export ssh.com keys. Note: you must add the *.pub extension to the filename.. Export the private key from puttykeygen (note that you do not have to chang...

There are times when the Webui doesn't install correctly out of the box for 64bit workstations. Here is whay you need to do: 1. Install the .NET Framework Developer Toolkit to get the GACUTIL.exe installed on the server: http://www.microsoft.com/dow...

Symptom: This FTP server has been running great for a while. All of a sudden it stopped. Now, when trying to start, you receive the message "Error starting the server. Make sure that there are no port conflicts." Checking the log, you see "Unable to star...

Java made a change that takes over port 31000. Please run a netstat -a -n -p tcp -b. If the Java service (or any other than Titan) is running on port 31000, you will need to change your Administration port in Titan to a non-used port (i.e.: 31010 or ot...

Q: When I use the Titan Backup Server Configuration feature in the Titan Administrator, I receive an error indicating "Required privilege is not held by the client". A: In order to use this feature, your NT/2K/XP user account must have the Back Up File...

Question: I set up an Event Handler to launch a VBScript when a file has been uploaded. The VBS script doesn't run. The file has been saved in the default Titan directory path. Answer: Currently, the VBS script will not launch from a directory wit...

Symptom: fxEventMgr::_eventsLoadFromDatabase() failed: Unable to open database. (Error 2002) appears in the log file. Run SQL Management Studio Express Find the customers database in the list of database right-click on the database and select "New ...

There are times when the Webui doesn't install correctly out of the box for 64bit workstations. Here is whay you need to do: 1. Install the .NET Framework Developer Toolkit to get the GACUTIL.exe installed on the server: http://www.microsoft.com/downl...

Q: Some users are not able to access Titan FTP Server from Internet Explorer. The hourglass will appear for a short time, then nothing will appear. A: This usually happens when Titan is installed behind a firewall, router, or cable/dsl modem and IE has...

Question: Restarted my Titan Server, and I get the message Error Starting Server: Port conflict. Checked the server and the specified port is not in use. Answer: Close the Titan Console, go to the Services applet, and restart the Titan Daemon serv...

This article pertains to all versions of Titan FTP Server. Question: Corrupted user account and how to remove a user via the Registry Answer: The user is probably corrupted. Have you restarted the Titan Daemon from the Services Applet panel? I...

This error indicates that the FTP client is running in Active/PORT mode and you have a firewall in front of your client PC. You should contact the user and have them configure their FTP client to run in PASV/Passive mode instead. Please make sure yo...

Make sure that you have checked the box "Start Titan FTP Server Service when Windows Boots" in your Titan Domain Configuration. Make sure you have checked the box "Start this server when Titan FTP Server Service starts" in your Titan Server Configurati...

I get the following error message when trying to connect to my server using remote administration: "Error, unable to connect to the domain. Please check to make sure that the domain service has been started and is running" You will receive this error f...

Cause: This error is displayed in the logfile when a user tries to login to a Titan Server using NT authentication. The error is the result of Titan being unable to communicate with the Primary Domain Controller (PDC). Solution: Make sure the Titan S...

Symptom: Users cannot login to the Webui and this error appears in the log: System.AppDomainUnloadedException: Attempted to access an unloaded AppDomain. at SRT.Titan.Hosting.ASPNetHost.ProcessRequest(Object context) at SRT.Titan.Hosting.ASPNetHost....