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Support Center » Knowledgebase » Why do files start downloading when browsing the drive?
 Why do files start downloading when browsing the drive?
Solution WebDrive isn't automatically downloading the files it's actually Windows Explorer or another process downloading the files anytime something accesses them. Most likely there are programs running in the background such as anti virus real-time scanning that may be accessing these files. WebDrive will NEVER download a file on it's own, it's always in response to an application opening the file and reading data from it. Explorer column hanlders or thumbnail viewers do this.

You can try the following to prevent downloading by explorer

In Windows explorer, choose Tools/Folder Options / View Tab. Make sure "Show popup descriptions" is off, also make sure the explorer "View" mode is set to Details, not "Icons" or "Thumbnails".

Also in WebDrive make sure you have enabled "Disable shell column handlers" on the program settings/general settings dialog.

For Vista turn on the option "Disable explorer icon handler" on the site properties/file settings dialog.


Article Details
Article ID: 62
Created On: Mar 16 2005 11:02 AM

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